Contact information

Get in Touch

Thank you for your interest in Aura Home US. We're here to help and answer any questions you may have. There are several ways to contact us:

Customer Support

Email Support

For general inquiries, customer support, and assistance:

Email: support@aurahomeus.shop

Response Time: Within 24 hours

Phone Support

For immediate assistance or urgent matters:

Phone: +1 319 800 1944

Hours: Monday-Friday, 9:00 AM - 6:00 PM (United States Time)

Business Address

Office Location

Aura Home US
31 Sheila Ct, Morton Illinois 61550, United States

Order Support

  • For Order Status: Email your order number to support@aurahomeus.shop
  • For Returns: Please see our Refund Policy page for detailed instructions
  • For Shipping Questions: Please see our Shipping Policy page or email us

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Holidays: Hours may vary

All times listed are in United States time zone.